Deliveries

We deliver to all countries internationally. All orders shipped within the UK will take between 3 to 5 working days. UK express delivery 1 to 2 working days. Please allow at least 10 to 14 working days for international deliveries. Any order above £100.00 will require a signature. 

 

Product Information

Due to the hand made nature of manufacturing in our products, no same items will look exactly the same. All products are hand made and will slightly differ from one to another and sometime may have imperfections. 

 

Jewellery Care

Please keep your designer jewellery away from moisture, any liquid and lotions. Please take off your jewellery before washing or going to bed. Clean with a soft jewellery cloth. Please note, gold plated jewellery will need to be newly plated after some times in some case. Brass jewellery will need to be cleaned with brass cleaner and soft cloth.

 

Returns

We regret at this moment we do not offer return on any of our products. All sales are final. 

 

Damaged

Please send us an email at hello@theoneoverhere.com within 48 hours with your original receipt. We will either repair or exchange your product and return to you as soon as possible. 

 

Company Registration Number 10742060